It's very important that you carefully follow all the instructions included with your Real Flame product. Property damage, serious injury or death may result if the instructions and warnings included in your owner's manual are not followed correctly. It is the customer’s responsibility to read and follow the complete instructions and warnings listed in the manual included with your Real Flame product.
Please see our Manual Page for a complete list of Real Flame instruction manuals.
We test and certify all our products to their appropriate standards using worldwide, third-party testing labs such as CSA, UL, and FCC for both Canada and the United States. These certifications mean our processes, services and products have been independently tested to meet with internationally recognized standards for safety and performance.