Contact Information

For questions or assistance, you may call or email us anytime of the day. We strive to respond to all inquiries within twenty-four hours. Thank you for your interest in Real Flame®.

Real Flame® Inc.
7800 Northwestern Avenue
Racine, Wisconsin 53406

Phone: 1.800.654.1704
Email: CustServ@realflame.com

Contact us by phone 24 hours a day at 1.800.654.1704 We are available from 8:00 am to 4:00 pm, central standard time. If calling outside of these hours, please leave a message and someone will call you back within 24 hours.

Contact us by email at custserv@realflame.com anytime.